📜 Privacy Policy
ByShip Privacy Policy
At ByShip, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our platform, use our services, or make purchases with us.
1. Information We Collect
We collect the following types of information:
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Personal Information: Name, email, phone number, shipping/billing address, and payment details.
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Account Information: Login credentials, order history, package tracking details, and saved preferences.
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Device & Usage Information: IP address, browser type, device information, cookies, and analytics data related to your interaction with our website and services.
2. How We Use Your Information
We use your information to:
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Process and deliver orders: To handle your package shipments from the U.S. to Jamaica and other logistical services.
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Provide customer support: To assist with any inquiries, issues, or tracking requests.
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Improve our services: To enhance user experience and optimize our platform's performance.
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Send marketing communications: To keep you informed of promotions and updates (you can opt out anytime).
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Prevent fraud and enhance security: To protect your account and ensure the safe handling of packages.
3. How We Share Your Information
We do not sell your personal information. However, we may share it with:
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Payment Providers: To securely process payments and transactions related to your orders.
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Logistics & Delivery Services: To facilitate the delivery of your packages from our U.S. warehouse to Jamaica.
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Legal Authorities: If required by law or in response to legal requests.
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Business Partners: To provide related services, such as insurance or customs clearance, as needed.
4. Security & Data Protection
We use encryption, firewalls, and secure servers to protect your data from unauthorized access. However, no system can be 100% secure. To help protect your information, we recommend that you maintain the confidentiality of your login credentials and notify us immediately if you suspect any security issues with your account.
5. Cookies & Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience on our platform. These technologies help us analyze website traffic, optimize user experience, and provide you with relevant offers. You can manage or disable cookies in your browser settings at any time.
6. Your Rights & Choices
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Access & Update: You can access and update your personal details in your ByShip account at any time.
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Delete Account: If you wish to delete your account, please contact our support team, and we will assist you with the process.
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Marketing Preferences: You have the option to unsubscribe from marketing emails or notifications at any time by clicking the "unsubscribe" link in the email or updating your preferences in your account settings.
Access & Update: You can access and update your personal details in your ByShip account at any time.
Delete Account: If you wish to delete your account, please contact our support team, and we will assist you with the process.
Marketing Preferences: You have the option to unsubscribe from marketing emails or notifications at any time by clicking the "unsubscribe" link in the email or updating your preferences in your account settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
📧 Email: support@byship.com
📞 Phone: 876-XXX-XXXX
💬 WhatsApp: Available during business hours
